Overview
Interpret agitation, aggression, psychosis, wandering, apathy and sleep disturbance as communication requiring trigger assessment, use personalised non-drug care first, protect carers and restrict antipsychotics to severe distress or harm with explicit review and stop plans.
Describe behaviour operationally. Replace aggressive with struck a carer during washing on three mornings and record timing, people, noise, touch, pain cues and what followed. Ask whether it distresses the person or primarily the service. Baseline personality and routines, culture, trauma, communication and carer observations make the formulation individual.
Treat sudden change as delirium. Check physiology, glucose, attention, pain, injury, mouth, hearing and vision, constipation, retention, hydration, infection and recent medicines. A positive urine test alone does not explain behaviour. Review anticholinergics, opioids, benzodiazepines, dopaminergic medicines and withdrawal. Multiple triggers are common.
Use communication and environment therapeutically: approach slowly from the front, explain one step, offer a choice, preserve privacy, use familiar staff and music or activity that fits the person's life, provide movement and daylight and protect sleep. Schedule personal care for the best time of day. Avoid arguing with delusions; validate emotion and redirect safely.